E-fulfilment - also known asOmni-channel or E-commerce fulfilment – is the entire order and service chainbehind your web shop or physical points of sale. We take care of your orders,returns, complaints and customer service. Our advanced E-fulfilment software –with the right IT links – ensures that items delivered are accurately processedand registered. No matter the depth or breadth of your range. We know about theprocesses and we provide you with maximum control.
Your items are stored efficiently on shelves. We produce customised solutions for items in sizes that differ significantly. In addition, we use nestable storage crates that turn a single pallet location into 24 unique locations. This is how we contribute to the success of countless clients who once came to us with nothing more than a good idea.
With us, you get your own team that monitors your efficiency and service level. Helped by our years of experience and high-quality automation. We guarantee you flexible lead times. We do this just as easily for books as for a coffee machine and just as well for a smoked sausage as for a plastic health insurance card. We also provide promotional packages and loyalty programs like no other. Customisation is our field of expertise.
Our customer care employees act, answer and provide information on behalf of your company. They are the team behind your team. This goes beyond questions about the order, its adjustment or billing. Because your dedicated team is also trained in your products. This allows them to answer even questions on content. About the effect of a product, for example. This is how we turn a one-time customer into a returning customer for you!
Every order is valuable as well as a customer contact, so it should be handled with the best and finest quality. This is why we not only have an excellent automated process, but also a professional Customer Care Centre. It provides space for our professionals and has options for upscaling if that’s what you want. You are cordially invited to see our professionals at work.
Your items are stored efficiently on shelves. We produce customised solutions for items in sizes that differ significantly. In addition, we use nestable storage crates that turn a single pallet location into 24 unique locations. This is how we contribute to the success of countless clients who once came to us with nothing more than a good idea.
With us, you get your own team that monitors your efficiency and service level. Helped by our years of experience and high-quality automation. We guarantee you flexible lead times. We do this just as easily for books as for a coffee machine and just as well for a smoked sausage as for a plastic health insurance card. We also provide promotional packages and loyalty programs like no other. Customisation is our field of expertise.
Our customer care employees act, answer and provide information on behalf of your company. They are the team behind your team. This goes beyond questions about the order, its adjustment or billing. Because your dedicated team is also trained in your products. This allows them to answer even questions on content. About the effect of a product, for example. This is how we turn a one-time customer into a returning customer for you!
Every order is valuable as well as a customer contact, so it should be handled with the best and finest quality. This is why we not only have an excellent automated process, but also a professional Customer Care Centre. It provides space for our professionals and has options for upscaling if that’s what you want. You are cordially invited to see our professionals at work.
